I just had a Member that got this error when sending mail through Internet Explorer. The details button said "501, invalid domain name". The fix ..(after trying most of the other standard outgoing mail fixes).....turned out to be ....deleting the TCP/IP stack and reloading it. Thought I'd share this tidbit, since we may be seeing it alot now that IE is our default.....(Thanks Scott Allen Huddy)

More on this below............

You should check Control Panel, Network, Identification, Computer Name. Internet Mail sends this to the SMTP server during logon (on the HELO or EHLO command). The use of special characters in this field can cause problems. Also, using a name of any of your ISP's servers here can cause problems. This field is supposed to be the name of your PC. An alternate source of this logon information is Control Panel, Network, TCP/IP, Properties, DNS Configuration, Host & Domain. Normally, for a Dial-up Connection, the DNS should be disabled here and any needed settings placed in the DUN connectoid (My Computer, Dial-up Networking, right-click on the connectoid, Properties, Server Type, TCP/IP Settings). Control Panel, Network settings are intended for LAN connections, but will override DUN settings. Thanks to Michael Santovec.

Even more.......

Ron "Charlie" Hansard went to My Computer|Control Panel|Network|TCP/IP Properties|WINS Configuration, unchecked 'Use DHCP', by checking 'Disable WINS Resolution' and was able to fix this error as well. Thanks Charlie.

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PROBLEM: If you get a customer getting error," Mail Server Could Not Be Found, Check Your Configuration". Try this:

SOLUTION: Remove Internet Mail from INBOX properties under Services. (From Adnan M. Ahmed

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Cannot Start IE with Missing or Damaged Url.dll File

If you've encountered this error, then: Read This Article. (From Cindy Hayle)

More on the url.dll below.

Windows can not find Program.exe. A required .dll file, url.dll, was not found. The Internet Explorer window could not be found, sign-up has been canceled".

Quickfix:

If you are getting an error regarding Program.exe when starting IE, copy c:/windows/sysbckup/url.dll to c:/windows/system

More below on this.

Resolution as stated in Quick Reference Guide:
Extract a new copy of the url.dll file from the original MS Windows CD or the Plus pack to c:/windows/system

Problem with resolution in Quick Reference Guide:

Url.dll can not be found in the retail version of Windows 95 cabinet files. Internet Explorer was only included with the Plus! Pack, however extracting url.dll from the Plus! cabinet files would could cause a version conflict since this file is updated by Internet Explorer 3.x.

url.dll 107,520 (07-14-95) <-- from plus cabinet files
url.dll 103,184 (10-15-96) <-- after installing internet explorer 3.02

Suggested resolution:
Completely uninstall any existing versions of Internet Explorer, including the Internet Jump Start Kit installed with MS Plus! and re-install Internet Explorer.

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When installing Internet Explorer on win 95 and you get the error, "Setup has been canceled. Microsoft Internet Explorer was not set up successfully."

This error can occur if the drive on which you are installing Internet Explorer does not have enough free space. The Internet Explorer files use approximately 10-15 MB of disk space after installation, but the Setup program can require considerably more space.

Increase the amount of free space on the disk on which you are installing Internet Explorer. For a Full or Typical installation, you need at least 63 MB of free disk space. For a Minimal installation, at least 25 MB of free space is required. To increase the amount of free space on the hard disk, try the following methods:

Close all running programs. Doing so may cause the swap file to shrink enough to let you install Internet Explorer 3.0. Remove all shortcuts in the Startup folder, disable the "load=" and "run=" lines in the Win.ini file, and then restart Windows 95. Doing so may cause the swap file to shrink enough to let you install Internet Explorer 3.0. Remove any unnecessary files from the hard disk. In particular, you may be able to increase the amount of free disk space by emptying the Recycle Bin and Internet Explorer's history and cache folders. Thanks to Mark Myers

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An unknown TCP/IP error has ocurred.Some of the messages in your Outbox could not be sent.

This is a possible error msg when member tries to send e-mail from Internet Mail in Win95 for the first time. Solution: open control panel> Network> TCP/IP> click on properties> Wins Configuration> disable wins resolution or use DHCP for wins resolution> do the opposite of what is already in there> click ok twice> click yes to restart and try sending mail again.Thanks to Anibal Villacis

More on this below.

From Robert Asplet Cannot send mail "an unknown TCP/IP...."

Problem: member can receive mail and news but cannot send mail out using internet mail, receives error "an unknown TCP/IP, invalid domain name". The user can still send using Exchange but not Internet Mail.

The Fix: Go into the network setting in the control Panel and remove the IPX/SPX protocol (thanks to Paul Lawrence). The other Fix that has worked for a couple of techs is to go to the identity tab and specify "GTE.NET" (thanks Phili), this one may not work all the time and may not be the most reliable but they both work.

........and still more. I just had a customer have this error. Found out his dns was forced with gte.net information. Disabled it and restarted the computer and he didn't get that error any more.Thanks to mickeymo@gte.net

And more.....................
Try extending your Timeout Slider under Mail | Options | Server | Advanced Settings and move the Timeout Slider Bar from the default (minimum) setting of 30 seconds to 5 minutes and see if that doesn't help. Thanks to Eric Miller.

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The News server(s) now require a user's name and password in order to access them.

In Internet Explorer, the customer will need to go to News/Options/Server, highlight news.gte.net, click on Properties, put a check mark in the box next to "This server requires me to logon", and put their user name and password in the boxes under "Logon using", making sure that there is a "Dot" there.

Jamie - GTEINS Shift Supervisor

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If someone puts a password in for "Enable Ratings", then forgets it, at present, (5/6/97) the only fix for it is this.

What Chad and I had to do to remove the ratings:

Uninstall the software Restart Do a find for a file called rsaci.rat and rename it Do a find for a file called Msrating.dll and rename it Go into regedit and search for "rsaci" and remove the keys (there will be two of them) Once in regedit do another search for anything that says "iexplore" and remove it Restart Reinstall the software

I don't recommend anyone trying this, but I thought I would give you the information. Thanks to Phillip Powell.

More on this below:

Here is a workaround to fix the content advisor.....

The first time the content advisor ratings are activated, a file is created in your windows/system directory called "ratings.pol" This is the file that you need. This is a hidden file so you must be sure that your windows explorer will view all files. (open windows explorer, click on options then view, be sure view all files is selected). Rename this file to "ratings.old".

Next, you need to have someone running the same version of IE do the following for you;

Have them to disable the content adivisor ratings if they are currently enabled on their system. If it is not enabled already they will need to enable the ratings (writing down the password they use) and then disable the ratings. (the reason they must enable is to create the file "ratings.pol").

Have that person send you the file along with the password just in case you want to enable the ratings sometime. Copy the file to your windows/system directory. Connect to your server, open IE and you should be back in business.

Thanks to john mullan microsoft sitebuilder level [ 2 ]

What we could do here is send the customer the ratings.pol file from one of the machines here, along with the password, preferably a blank password.

And even more below:

There's a Registry edit in the Odds And Ends section of the main menu. |Go There Now|

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We have seen several calls on the following error message in our Internet Explorer software. "Err: Content Advisor configuration is missing." Uninstalling and Reinstalling the software DOES NOT fix this problem.

This error is caused by the Ratings.pol file. It is either damaged or missing. To resolve the problem look for the file in the windows/system folder. If it exists rename it to Ratings.old.

Then start Internet Explorer, and then click Options on the View menu. Click the Security tab, and then click Settings in the Content Advisor area. Type the Supervisor password, and then click OK. Select the Ratings options the customer prefers, and then click OK. Thanks to Mark Myers.

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This is coming up in mail after loading the software, I had two calls in a row. Make sure Login using secure password authentication is not selected in Mail/options/servers.

Then enter their Login info/ account name password click apply click okay Done Thanks to Jamie Ybarra.

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Unable to Start Application. Some components may be busy or missing.

CAUSE

This error can occur if the Windows Address Book (WAB) file is damaged or if the WAB file and the Wab32.dll file versions are mismatched.

RESOLUTION To resolve this issue, use either of the following methods:

Install the updated version 1.0 of Internet Mail and News. The updated version handles this issue in a more robust manner and updates the WAB file and Wab32.dll file.
For information about obtaining the updated version 1.0 of Internet Mail and News for Windows 95 and Windows NT 4.0, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q154457 TITLE : Availability of Microsoft Internet Mail and News

Rename the .wab file, and then start Internet Mail or Internet News again.

MORE INFORMATION WAB files are stored in the Windows folder with a name of .wab, where is your logon name. If this file becomes damaged, or if the format of the file is changed, it no longer matches the version of the Wab32.dll file, causing Internet Mail and News to be unable to run. The WAB file and the Wab32.dll file must be from the same version of Internet Mail and News.

Note that the error message stated above can also occur if one or more of the following files is damaged:

•Gapia3.dll •Htmledit.dll •Wabmig.exe

If this occurs, rename these files and then reinstall Internet Mail and News. Thanks to Robie Glenn

More on this below

When a customer tries to go to Mail/Read Mail and they get a window asking them to choose a folder to store their e-mail and then they get an error "Unable to start Application" and no other error, it may be a registry problem.

Back up the user.dat and system.dat...uninstall I.E....run regedit...select

HKEY_LOCAL_MACHINE SOFTWARE MICROSOFT Delete the Internet Mail folder Reboot and re-install I.E.

Worked for me...BUT I'M NOT RESPONSIBLE IF IT DOESN'T FOR YOU!!!
HaHa

Thanks to Barry L. King  blking@gte.net

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DAMAGED GOODS

When you attempt to retrieve new mail by clicking Send and Receive, you may get the message:

Explorer has caused an Invalid Page Fault in module Mailnews.dll

This can happen when you have a damaged message in your mail server Inbox. To solve this problem, add the Internet Mail service to an Exchange profile, then configure it to connect to your mail server. When you set up Exchange, go to Properties, click the Connection tab, then select the Work off-line and use Remote Mail check box. Now open Exchange and choose Tools|Remote Mail. On the Remote Mail toolbar, choose Connect. Remote Mail will dial your Internet service provider and retrieve the headers of all messages. It will simply retrieve the headers -- it will not download the messages. If you find a System Administrator - Undeliverable message, mark it for retrieval and click Connect again. Now open Internet Mail and retrieve the remaining messages from the server. Thanks to Brenda Spence.

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Corrupt Cache or History folder

If you find you can't delete the 'temporary internet files' or 'history files', try this.

Here is the right way to delete the cache and reset it. (You might as well do the history too, but if you don't want to, just leave off the deltree of the history part.

Boot to DOS by going to the Start button and then select Shut Down as below.

Select as it's done below.

Then type as it is below to delete all the files.

Now type 'exit' to restart W95 and run IE 3.0x. What we did removes, then rebuilds the history and cache folders completely.

Then, you will need to re-register these folders so they will function correctly.

With IE 3.0x NOT running, go to the Start button and select Run

Now, do as below.

And if we're successful, this appears.

And once more, do as below.

And if we're successful, we get this and that's all, we're through.

Thanks to john mullan Microsoft Sitebuilder level [ 2 ]  (UK)

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Invalid Page Fault Error in Wininet.dll After Installing IE

SYMPTOMS

After you install Internet Explorer, you may receive an error message similar to the following message when you try to start Windows 95, open Control Panel, or perform other tasks in Windows 95

<Program> Caused an Invalid Page Fault in Module Wininet.dll

where <Program> is Regsvr32.exe, Explorer.exe, Iexplore.exe, or another program. If you click OK, Windows 95 may seem to function properly only briefly before the error message is displayed again.

CAUSE

This behavior can occur for either of the following reasons:

The History folder or the cache folders used by Internet Explorer are damaged. •The index files used to track the contents of the History or cache folders are damaged.

RESOLUTION

To work around this problem, follow these steps:

1.Empty the History and cache folders used by Internet Explorer. To do so, follow these steps:

a. Click Options on the View menu in Internet Explorer.

b. Click the Navigation tab, click Clear History in the History area,
and then click Yes in the dialog box that appears.

c. Click the Advanced tab, click Settings in the Temporary Internet

Files area, click Empty Folder, and then click Yes in the dialog box that appears.

After performing these steps, check to see if the issue has been resolved. If it has not been resolved, continue with step 2.

2.In Control Panel, double-click Add/Remove Programs.

3.Click Internet Explorer 3.0 in the list of installed programs, and then click Add/Remove.

4.After Internet Explorer 3.0 or 3.01 has been removed, restart the computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Command Prompt Only from the Startup menu.

5.Type the following commands, pressing ENTER after each command.

NOTE: When you press ENTER after typing each of the following DELTREE commands, you should be prompted to confirm that you want to delete the folder. If this prompt is not displayed, the DELTREE command may have been typed incorrectly.

cd /windows
smartdrv
deltree tempor~1
deltree history
cd system
ren mshtml.dll mshtml.old
ren shdocvw.dll shdocvw.old
ren inetcfg.dll inetcfg.old
ren actxprxy.dll actxprxy.old
ren wininet.dll wininet.old
ren cachevu.dll cachevu.old
ren inetcpl.cpl inetcpl.old
ren shlwapi.dll shlwapi.old
ren url.dll url.old
ren urlmon.dll urlmon.old
ren wsock32n.dll wsock32n.old

6.Press CTRL+ALT+DELETE to restart your computer and restart Windows 95 normally.

7.Reinstall Internet Explorer.

MORE INFORMATION

When you attempt to start Windows 95, open Control Panel, or perform other tasks in Windows 95 after installing Internet Explorer 3.0 or 3.01, Internet Explorer may need to use the Regsvr32.exe program to register one or more registry entries associated with the Wininet.dll dynamic-link library (DLL). When it does so, Internet Explorer may need to access one or more of the index files used to track the contents of the History and cache folders. If Internet Explorer is unable to access one of the files because the file or the folder associated with file is damaged, the problem described in this article may occur.

Thanks to Microsoft

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The information in this article applies to:

Microsoft Internet Explorer version 3.01 for Windows 95 Microsoft Internet Explorer version 3.01 for Windows NT 4.0

SYMPTOMS

When you try to install Internet Explorer, you may receive the following error message, even though you have plenty of free disk space available for the installation:

Not enough free space.

CAUSE

This error can occur when the installation file is damaged.

RESOLUTION

Download and install a new copy of Internet Explorer.

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"this file has been damaged, it will now be repaired"....This also affects sending mail. And trying to delete anything from the outbox does no good. Fix is below.

To repair your damaged folder:

- Open IM
- Go to File | Folder| Compact | All Folders
- Exit IM

See if this solves the problem. If not, try this:

- Exit IM
- Search for the *.mbx and *.idx files of the damaged folder
- Delete the files. Be aware that this will delete the messages stored in this folder.
- Open IM. It should now recreate the folder for you and you should have no further problems.

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Internet Explorer Settings Are Not Saved or Are Unavailable

SYMPTOMS

Changes to any of the Internet Explorer settings in the Options dialog box may not be retained, or some or all of the settings may be unavailable.

CAUSE

Automatic Configuration is enabled in Internet Explorer.

RESOLUTION

To disable Automatic Configuration, use the following steps:

1.In Internet Explorer, click Options on the View menu.

2.Click the Advanced tab.

3.Click Automatic Configuration.

4.Clear the URL box.

NOTE: This setting may be used by a system or network administrator to automatically configure your installation of Internet Explorer and may contain settings that should not be changed. If you are not sure, see your system or network administrator before changing this setting.

5.Click OK.

NOTE: The URL box can be disabled to prevent users from changing settings that have been preset or disabled for security or administrative purposes. If the URL box is unavailable, see your administrator.

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Microsoft Knowledge Base

Internet Explorer Window May Be Transparent

SYMPTOMS

The Internet Explorer window may be transparent and you may be able to see the desktop through the window rather than your default home page.

CAUSE

This behavior can occur if the Wininet.dll file is missing or the wrong version.

RESOLUTION

Verify that the Wininet.dll file exists only in the Windows/System folder, and that it is the correct version.

--------Version----------------------------Size-------------Date

Internet Explorer 3.0-----4.70.1157----289,552 bytes----08/24/96
Internet Explorer 3.01----4.70.1215----291,600 bytes----10/15/96
Internet Explorer 3.02----4.70.1300----299,280 bytes----3/25/97

MORE INFORMATION

Note that the Auto-Update program included in many of Sierra's new games replaces the Wininet.dll file and causes this problem. Running the Auto- Update program links to Sierra and downloads the correct version of the Wininet.dll file.

If the above resolution does not work, try the following method:

Uninstall Internet Explorer. Restart the computer and press F8 when the "Starting Windows 95" prompt is displayed. From the Startup menu choose Command Prompt Only. Type the following lines at the command prompt:

cd /windows
smartdrv
deltree tempor~1
deltree history
cd system
ren mshtml.dll mshtml.old
ren shdocvw.dll shdocvw.old
ren inetcfg.dll inetcfg.old
ren actxprxy.dll actxprxy.old
ren wininet.dll wininet.old
ren cachevu.dll cachevu.old
ren inetcpl.cpl inetcpl.old
ren shlwapi.dll shlwapi.old
ren url.dll url.old
ren urlmon.dll urlmon.old
ren wsock32n.dll wsock32n.old

Restart Windows 95, and then reinstall Internet Explorer. Thanks to Scott Allen Huddy.

More on this below. Symptoms:

Window will not update, you see through Internet Explorer.
Can't get to start page.
The buttons on the toolbar won't work.
Reinstalling does no good.

If you're using Office 97, that's where the problem comes in. You just have to reinstall your IE with the version found in the Office 97 cd and then upgrade it to the latest version. Thanks to Denmel Dennis

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IExplorer caused a general protection fault in module TGIUL95.DRV

Errors in your video driver usually indicate a video driver problem.

Try setting the video driver to a different screen size and/or number of colors (Control Panel, Display, Settings).

Another thing to try is Control Panel, System, Performance, Graphics, and reduce the Hardware Acceleration.

If one of those "fixes" the problem, you should get an updated video driver from your video card manufacturer. They probably have a web site. Even if the above don't help, you should still check for updated drivers.

Another possible cause of problems is a corrupted browser cache. Try clearing it. MSIE: View, Options, Advanced, Temporary Internet Files, Settings, Empty Folder. Thanks to Michael Santovev.

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Make IE3.02 Dial Up Automatically

When you have the AutoDial or "Connect to the Internet as needed" feature enabled and you start Microsoft Internet Explorer, Internet Explorer may not automatically dial your Internet service provider. Because you are not connected to your service provider, the following error message may be displayed:


Unable to find <site>. The address may be incorrect.



CAUSE

This problem can occur when you switch from using a proxy server or other LAN-based connection to the Internet to using the AutoDial feature to connect to an Internet service provider. After you configure Internet Explorer to use the AutoDial or "Connect to the Internet as needed" feature, your current start page may still be the start page that you were using with a LAN-based connection. If Internet Explorer does not need to connect to your service provider to access this start page, it does not automatically dial the service provider. The service provider is automatically dialed only when you attempt to access a site that Internet Explorer cannot access without dialing the provider.

The error message listed above may be displayed when your start page is one that is normally accessed using a LAN-based connection, but is currently not available.

NOTE: It is possible for the problem described in this article to occur even if you have never configured Internet Explorer to connect to the Internet using a proxy server or other LAN-based connection. This problem can also occur when your current start page is a site that Internet Explorer cannot access without dialing your service provider. The resolution described in this article resolves this problem in these cases.



RESOLUTION

To cause Internet Explorer to automatically dial your service provider, follow these steps:



1.Click the Start button, point to Programs, point to Accessories, and then click Dial-Up Networking.

2.Double-click the connectoid you use to dial the Internet, and then log on as you normally do. If you do not know which connectoid to use, then use the right mouse button to click the Internet icon on the desktop, click Properties on the menu that appears, and then see which connectoid is listed in the Dial-Up Networking box.

3.After you start the Dial-Up Networking connectoid, start Internet Explorer.

4.Type the Internet address of the site you want to use as your start page in the Address box, and then press ENTER. Perform this step even if the site you want to use is already listed in the Address box.

5.If the address you want to use did not appear in the Address box when you started Internet Explorer, click Options on the View menu, click the Start And Search Pages tab, and then click Use Current.

6.Quit Internet Explorer and the Dial-Up Networking connection, and then restart Internet Explorer. Thanks to Microsoft.

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My Inbox is empty, But the Inbox.mbx and idx files are huge. What is wrong?

You have to periodically do a Mail, Read Mail, File, Folder, Compact, All to recover the disk space from deleted messages. There is no option to do this automatically.

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Favorites won't save when you you try to add a site.

1) Restart in DOS

2) At the c:windows prompt, type: attrib -s favori~1

3) press "enter"

4) exit DOS

5) Restart IE.

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A number of people have reported problems with disappearing messages.

This is specific to versions 1160+ of Internet Mail. The earlier 1155 version does not appear to have this problem.

Downloading the latest version of IM&N should solve the problem.

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Microsoft Knowledge Base

Error Message: Invalid Page Fault in Mshtml.dll

        SYMPTOMS

When you are browsing with Internet Explorer, you may receive random "Iexplore caused an invalid page fault in module Mshtml.dll..." error messages. These error messages may be intermittent and are generally associated with using High Color (16-bit) or True Color (24-bit) color depths.

        CAUSE

This behavior can occur when you are using an older third-party display driver.

RESOLUTION

To resolve this problem, use the appropriate method(s):

        Method 1

Contact the manufacturer of your display adapter about obtaining a possible driver update that works correctly with Windows 95.

Method 2

Reduce the Color Palette setting in Display properties to 256, using the following steps:

1.In Control Panel, double-click Display.

2.Click the Settings tab.

3.In

the Color Palette box, click 256 Color.

4.Click OK.

5.Restart your computer when you are prompted to do so.

MORE INFORMATION

The Mshtml.dll file is responsible for image rendering within Internet Explorer.

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How To Extract Cab Files From Windows 95 CD

CAB FILES
Tips/Info

1. If you need a fresh copy of a Win95 file, you'll find it in one of      the CAB files. But which one? To find out, open Explorer and select    the Win95 folder on the CD-ROM. Now open the Tools menu, select    Find\Files or Folders and type *.CAB in the Named box on the Name &    Location tab.
   Now click on the Advanced tab, type the name of the file you want in
   the Containing Text box and click on the Find Now button.

   Well that is fine but what if you don't know the exact file name and
   want a copy of it?

a. Insert or re-insert your setup CD.

b. A screen appears and you want to select BROWSE THIS CD.

c. A Window (like MY COMPUTER appears) and you double-click on
   the Win95 folder.

d. Another like Window appears with some files and folders. To
   see the files in a CAB file just double-click the CAB folder
           and you will see the files contained therein. Keep hunting
           one CAB folder after another until you find the file you're
           seeking.

e. Highlight the file and under FILE select EXTRACT. A scroll
           screen appears where you select where you want the file
           extracted to.
   Highlight the desired folder and hit Ok & you have your file


2. Another Extraction method:

      This method works from the C or DOS prompt so this is also the
      method you use if you can't get to Windows and were working on
      solving a problem.

   a. The first step is to change to the Windows\Command folder where
      Extract.exe is located. (if you have set up a smart boot or
      recovery disk with Extract.exe on it this step is not necessary)
  
   Example C:CD Windows\Command   + ENTER

   b. You don't have to use a batch file to extract a file from the
      Win95_XX.cab files. Just use the /A switch.

         For example: To extract file1.dll from an unknown .cab file
         enter;

         extract /A x:\win95\win95_02.cab file1.dll
                    |_ your CDRom drive letter

         at the run command line.

    NOTE: There are 19 CAB files, Precopy1.cab, Precopy2.cab and
  Win95_02.cab to Win95_17.cab - use Win95_02.cab as shown
  to begin this wildcard extract proceedure.

      Extract will start with the named CAB file and continue through
      all CAB files in the folder. In other words you don't need to
know which CAB file your file is in, Windows will find it.

      To extract a file to a specific folder you
      can add /L destination where /L is the complete path to the
      desired folder.

   For example: To extract calc.exe to C:\temp1 enter;

   extract /A x:\win95\win95_02.cab calc.exe /L c:\temp1

If you know which CAB file the desired file is in;

For example: To extract the file CALC.EXE (which is in the
        02.CAB file/folder) to C drive folder TEMP1 you would enter;

         extract /a x:\win95\win95_02.cab calc.exe /l c:\temp1

      NOTE: This is faster than the wildcard extraction process.

      Now what do you do if you don't know the exact file name? You need
      to be able to list the files in each CAB until you locate the file
      and to do that;

Viewing the files in a given CAB file:

  a. To view the files in a given CAB file enter;

extract x:\win95\win95_0Y.cab |more
                        |               |_ the CAB file number
                        |_ your CDRom drive letter

Keep working your way through the CABs until you find the file
you want.

     **  The |more entry is called a switch and it tells the computer
to display the files one screen at a time. Not using |more
         will cause the files to zip past allowing only the the last
         few to be looked at stationary on the screen.

      **  There is more that you can do from the prompt, such as
          extracting the file and putting it in the folder where it
          actually belongs overwriting the existing file but it gets
          messy (lots of switches, spaces Etc. which provide too much
          room for a typo Boo-Boo). So I'm going to stop here where
          you've seen how to search for a file and extract it to a
          temporary folder.          


Thanks to Mocha

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MPREXE Caused An Invalid Page Fault In Module Kernel32.dll

The problem lies in the .PWL file. The file that controls the user password list is corrupted and has to be replaced. Have the member go to WINDOWS and delete his username.PWL file and restart. Once he restarts windows, it will go through the Windows logon procedure again. Once he dials in, the problem will be gone. Thanks to Chris Gomez

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Invalid page fault in module COMCTL32.DLL.

Make sure that the COMCTL32.DLL file is only listed in theWindows\System directory. If it is found in any other directory, rename or remove it.

For additional help see:

MSKB Article q156/9/33

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A Required .dll File...Was Not Found

Article ID: Q155401

SYMPTOMS

You may experience either or both of the following symptoms:
     The toolbar does not appear in Internet Explorer 3.0 for Windows 95.
     When you start your computer, you receive the following error message:

       A required .DLL file, C:\WINDOWS\SYSTEM\COMCTL32.DLL, was not found

When you click OK, you receive the following message:
         Error loading Explorer.exe
         You must reinstall Windows

When you click OK, the first error message appears again, and then the computer stops responding (hangs).

CAUSE

These symptoms can occur if you are using the wrong version of the Comctl32.dll file, or if the Comctl32.dll file is missing or damaged.

RESOLUTION

If the toolbar is missing in Internet Explorer, follow these steps:
In Control Panel, double-click Add/Remove Programs.
In the list of installed programs, click Internet Explorer 3.0.
Click Remove.
After Internet Explorer is removed, reinstall it.

If you receive the error messages, follow these steps to replace the Comctl32.dll file:

Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Command Prompt Only from the Startup menu.
Insert the Windows 95 CD-ROM or disk 11 in the appropriate drive.
If you are using the CD-ROM, type the following line
      extract :\win95\win95_10.cab comctl32.dll /l c:\windows\system
where is the drive letter of the CD-ROM drive.
If you are using disk 11, type the following line
      extract :\win95_11.cab comctl32.dll /l c:\windows\system
where is the drive containing disk 11.

Restart the computer.

Follow the steps in the section above to correct the missing Internet Explorer 3.0 toolbar.

MORE INFORMATION

Internet Explorer 3.0 installs an updated Comctl32.dll file. If Windows 95 is reinstalled, the file may be replaced with the earlier version. During Windows 95 Setup, answer Yes when you are prompted "Do you want to keep this file?" for the Comctl32.dll file to keep the Internet Explorer 3.0 version.

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Q. Why are messages that are "no longer available on the server" shown in the "summary" of subjects in the newsgroup viewer?

Your local news file may be out-of-synch with the server.

Try the following: News, Options, Advanced, Clean up files Now highlight the problem newsgroup and click the Delete button.  Then go back to the main News window and select that newsgroup. It should download all the current message headers.

If you still have problems with more than an occasional message "not on server", there may be a problem with the ISP.  Contact them.

Thanks to Michael Santovec

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Internet news 1.0 says 30 messages..when I download I get 0

There is a bug in the Microsoft News Reader where it thinks all the messages in a newsgroup are read.  This hits some people for some newsgroups.  Once it happens to a newsgroup, it won't fix itself.

The fix involves closing News, locating the News directory, delete the *.NCH file for each affected newsgroup and the *.SUB file for the affected news server.  Then open News again and subscribe to each of the affected newsgroups again.

Thanks to Michael Santovec

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Or:

Internet Explorer can not open the Internet site http:........ An unexpected error has occurred. Restart Internet Explorer, and then try again.

Resolution:

Add "http://" to the beginning of the start page address. To do so, follow these steps:
In Internet Explorer, click Options on the View menu.
Click the Navigation tab.
In the Address box, type "http://" (without quotation marks) before the name of the start page.

For example:
      http://www.chasms.com

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Delete all *.pwl files.
Reboot computer.
On reboot, have the customer put a user name in, but leave the password space blank.
Click on OK.
Computer should now save password.

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